Vancouver Playhouse - Vancouver Civic Theatres (2024)

The Translink Skytrain and Canada line are a convenient choice of transportation while visiting the QET and Playhouse theatres.

Stadium-Chinatown SkyTrain station: on Dunsmuir Street one block east of the theatre.

Vancouver City Centre Canada Line station: on West Georgia Street five blocks west of the theatre.

Parking is available at the Easy Park Queen Elizabeth Theatre parkade, beneath the theatre itself. The entrance is off of Cambie Street between West Georgia and Dunsmuir Streets. Parking is limited, so arrive early. Please note the maximum vehicle height is 6"4".

Our parkade is managed by EasyPark. More information including hourly and event rates can be found here.

Vancouver Public Library: Underground lot between West Georgia and Robson Street; entrance off Hamilton Street.

The Post building across the street on Hamilton Street - closes at 10:30pm.

Accessible parking is available at the Easy Park Queen Elizabeth Theatre parkade with an accessible parking decal. Accessible parking must be reserved by phone 7-10 days in advance and is subject to availability. Easy Park offers QET & Vancouver Playhouse patrons seeking to reserve accessible parking a dedicated phone number: 604.706.1257 or Click to reserve

There is an elevator from parking to the QET and Playhouse Hamilton Street entrances which is available 60 minutes before show times.

Wheelchair seating is on the orchestra level. There are 5 wheelchair spaces in the theatre.

Please see more info on the Accessibility page.

The Vancouver Playhouse is equipped with a Listen Technologies Wi-Fi*/RF Advanced System. Currently the LR-4200 receiver can be connected to a Universal Ear Speaker or headphones (with 1/8” / 3.5mm Aux connector) or to a neck loop lanyard for use with T-Coil hearing aids.

*Please note: The WI-FI component is not currently available, but will be available for use at a future date.

Please go the coat check upon arrival at Smithe Street to request a hearing assist unit. These units are free to borrow – with the deposit of ID or a major credit card (that will be returned when you return the unit.)

Patrons may opt to use their own headphones (1/8” / 3.5mm Aux connector)

Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing VCTAudienceServices@vancouver.ca

Only certified guide and service dogs are allowed into VCT venues.

Guide and service dogs help people with disabilities avoid hazards or perform tasks. Guide dogs help people with visual impairments while service dogs help people with other kinds of disabilities such as hearing impairments and epilepsy. They can help a person navigate through public areas, alert them to sounds, open doors and do other tasks. British Columbia’s Guide Dog and Service Dog Act and regulation govern how guide and service dogs and their handlers are certified. Certification increases public safety, raises training standards and improves public access for dog and handler teams.

Emotional Support Animals (not certified) are currently not allowed in VCT venues.

The box office typically opens two hours before performances for patrons to pick-up or purchase tickets to that evening's event only. VCT acts primarily as rental facilities and do not operate a box office.

The box office is operated by the ticket seller for the promoter of the event and is not open between performances.

If you are late to a performance, please be aware that you may not be seated until intermission. Video monitors are available in the theatre lobby to follow the action on stage.

To honour the performance's integrity, the show's producer will determine 24 hours in advance when latecomers may be seated. In some cases, latecomers may be seated in the Balcony. Patrons may move to their purchased seats at the first intermission. In other cases, latecomers may be seated at an appropriate break in the performance.

Certain items may be confiscated at the door by security if deemed dangerous.

Large bags will be checked at the coat check.

All wheeled items other than wheelchairs must remain in the lobby or in the coat check during the performance. These items are considered hazardous if an evacuation becomes necessary.

Please contact Audience Services for more information on any of the above.VCTAudienceServices@Vancouver.ca